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07September

Power point slides do not have the Monopoly of sales training

How to train without board-dom

Power point slides do not have the Monopoly of sales training

Board games have rightfully been receiving attention by the training community. It is now perceived by many as a powerful knowledge-transfer tool. For you, we have summarized the role of board games – especially Monopoly - can play in sales training.

Have you ever wondered what would happen when you take the world’s most famous board game and adapted it to teach your employees what they need to know in order to work in your company? When rules are adapted to the enterprise world, board games – especially Monopoly - can shift their focus from the traditional competition aspect to a more collaborative tool that will teach your sales force asset management and flexibility.

Monopoly teaches strategic thinking, which is a skill all companies want their employees to develop. The acquisition and management of properties combined with an element of luck represented by the roll of a dice, will force players to develop asset management skills as well as a certain flexibility, because just like in the game, all businesses face unforeseeable challenges which employees will have to adapt to.

In a Harvard Business Review’s article Andrews Innes writes: “What about creativity, innovation, teamwork, empathy, and resource management? In fact many inventive games not only center on those themes but also emphasize outcomes more closely resembling the collaborative wins that have become so desirable within and between organizations.”

So, what if you replaced the traditional estate with your company’s products and changed the currency of the game from cold hard cash to knowledge? Discover how it worked for one of our client.

Marion Gioda, COO, Belinguo

For more insights on this topic, we suggest to read these 3 articles:

14 Best Strategy Board Games For Teaching Employees Strategic Thinking: https://www.cleverism.com/14-best-strategy-board-games-teaching-strategic-thinking/

What Board Games Can Teach Business: https://hbr.org/2015/01/what-board-games-can-teach-business

12 Board Games for Developing Thinking Abilities and Life Skills: https://daringtolivefully.com/board-games-and-life-skills

13July

Get up to speed with Chinese visitors economics

Increase of Chinese tourists influx - opportunities and threats for Swiss businesses

Get up to speed with Chinese visitors economics

 

The Chinese travel further – opportunities and threats for Switzerland

The Chinese finally started to travel more outside of greater China than ever (51.2%)! Switzerland enjoyed a 30% increase in Chinese visitors number in 2015.

While France, Italy and Spain see their numbers of Chinese visitors drop significantly (primarily because of terror attacks), other newer upcoming touristic destinations for Chinese people, like Norway and Croatia are becoming a fierce competitor for the Helvetic state.

The Chinese tourists will be the biggest spenders by 2025

A 2016 article from CNBC revealed the results of the study, showing that the Chinese population will be a lucrative group to count amongst your clients, as they will represent about $255billion in 2025, as they slowly (or not so slowly) increase their standards of living, and counting for a staggering 1/8 of all international travels.

How to prepare for the influx of Chinese tourists?

The traditional and still beloved group traveling method will slowly give way to independent traveling plans from smaller groups of Chinese people. This also means less influence from the tour guides and travel organizations on them as to which store they should visit and which brand they should buy.

This more volatile population will then need to be catered for extremely well in order to get their business and loyalty. It will be a question of understanding their culture and also speaking the bit of their language, mostly Mandarin Chinese.

Some Swiss businesses are already in the starting blocks

In 2016, Swiss businesses, like Confiserie Bachmann and the Ramada Hotels have already started to get ready for this influx of Chinese tourists by doing 2 things simultaneously. The first is hiring a Chinese speaking staff and the second, is organizing introduction workshops of the Chinese language and culture for their other staff, mostly focusing on the host/guest relationship and oral communication in shops and hotels (http://belinguo.com/index.php/client-testimonials/hospitality).

If you are also thinking of preparing for this massive business opportunity and challenge, Belinguo is here to support you… at least on the language and culture aspects! For more information visit www.belinguo.com!

Marion Gioda, COO, Belinguo

Hungry for more? Here are the interesting facts and figures about Chinese tourist economics:

https://www.forbes.com/sites/profdrwolfganggarlt/2017/02/07/chinese-tourists-look-for-new-destinations-in-2016past-the-mainland-in-2016/#2352930e5b3a

http://www.cnbc.com/2016/06/30/money-spent-by-chinese-tourist-will-hit-record-high-in-2025-study.html

https://www.eastwestbank.com/ReachFurther/News/Article/Preparing-Your-Business-For-Chinese-Tourist-Season

03July

“Helping the training community”

“Helping the training community”

This week we are helping a member of the Effective and Fun Training Techniques Group on LinkedIn to tackle an interesting topic.

Below you will find her question, and our answer to her :-)

"What is the best way to keep people interested? Going from teaching 7th graders to teaching adults has been a difficult transition for me. Something I am really struggling with is shifting the focus of the training session from me talking to whole time to getting the people involved. It has become mostly me talking at them, and them asking questions. But i do not know how to get it to be more of a conversation. Any ideas? Thank you in advance!" (from Maria Morlando, Director of Training and Development at Enjoy Your Party Franchising, LLC., Effective and Fun Training Group, LinkedIn)

"Dear Maria, {...} I would agree with Jennifer here. Introducing interactive tools is key to be able to engage adults. Also I find asking them questions about what they think is much more productive than simply giving them the solution.

As a corporate trainer, I always try to shift my behavior from the "teacher" (who needs to pretend he/she knows it all - which is unfortunately what we do with kids) to the "coach" who is here to mentor them in their learning journey.

Adults - and kids - can learn most things on their own and need a coach to help them stay on track, inspire and challenge them. This also makes it so much more enjoyable and relaxing for the trainer (you) because you feel like you are here for the added-value stuff, not just repeating the same information over and over again.

I have also been experimenting with "group self-learning" lately and it works wonders: people in small groups learn together. Naturally the stronger elements of the group will help the weaker ones!" (from Marion Gioda, COO, Belinguo)

11January

Google CEO & Artificial Intelligence

Google CEO & Artificial Intelligence

Google CEO Sergey Brin was at the World Economic Forum this year:

"I didn't see Artificial Intelligence coming. How wrong was I?"